Customer Service
PAYMENT OPTIONS
UltraDiamonds.com accepts American Express, Discover, MasterCard, Visa, Ultra Diamonds Gift Cards, and the Ultra Diamonds Credit Card.
If you receive an error message when attempting to place an order, please contact our Customer Service Department at +1-877-858-7388 between 9:00am – 3:30pm (Central Time), Monday through Friday, and one of our Customer Service Associates will be glad to assist you.
CHARGING YOU FOR YOUR ORDER
Your credit card will be charged when your order is shipped.
TAX POLICY
If you were charged tax on your order, it means that we have either a store or business office located in the state in which your order is being shipped. By law, we are required to charge tax in these states.
The actual charge to your credit card will reflect all applicable taxes calculated at the time your order is shipped.
CALIFORNIA RESIDENTS ONLY
If you have less than $10 remaining on your electronic gift card, you can request redemption for its cash value. Please contact our Customer Service Department at +1-877-858-7388 between 9:00am – 3:30pm (Central Time), Monday through Friday, and one of our Customer Service Associates will be glad to assist you.
