Customer Service

SHIPPING METHODS AND CHARGES


Call +1 (877) 858-7201 to speak with a Customer Service Representative if you have any questions.

 

UltraDiamonds.com ships Monday through Friday excluding holidays. All shipping dates are pending credit card verification and order processing for in-stock merchandise. Orders requiring ring sizing can take up to a four days to process.

 

MOTHER'S DAY

  • • Online orders received by 12pm CST on May 7th, 2012 will be delivered in time for Mother's Day with the exception of special orders and any order including a ring size other then size 7.

 

STANDARD

  • • FREE for orders over $99 or $8.95 for orders under $99  
  • • Arrives in 4 – 6 business days
  • • Availability: Standard delivery is available for orders with delivery addresses within the United States and territories, APO/FPO, PO Boxes and Rural Routes.

TWO DAY

  • • $12.95
  • • Arrives in 2 business days
  • • Availability: Two Day delivery is only available for orders with delivery addresses within the continental United States (excluding PO Boxes and Rural Routes).

NEX DAY

  • • $19.95
  • • Arrives the next business day
  • • Availability: Next Day delivery is only available for orders with delivery addresses within the continental United States (excluding PO Boxes and Rural Routes).

INTERNATIONAL

UltraDiamonds.com will ship orders internationally. Please refer to our International Orders section for more details.


DELIVERY LOCATION AND SIGNATURE REQUIREMENTS

Shipments must be to a business or residential address. Our carriers cannot deliver to PO boxes, APO or FPO. If you will not be home to sign for your package, UltraDiamonds can ship your order to your office or another convenient location provided you call your credit card company to add an alternate shipping method to your billing record.

Signature is required for all shipments $250 or greater, regardless of any FedEx or UPS signature waiver you may have on file. You can also have your package delivered to the carrier office most convenient for you. Find your closest FedEx or UPS facility.